Kssi918 Privacy Policy — Personal Data Protection for Malaysian Players

01Introduction & kssi918's Privacy Commitment

Kssi918 is an online Sports Betting platform operating exclusively for the Malaysian market. We understand that the trust of Malaysian players is our most valuable asset, and that trust begins with transparent, responsible, and secure management of personal data.

This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia, which governs the collection, processing, and protection of individuals' personal data in the context of commercial transactions in Malaysia. We view compliance with data protection law not merely as a legal obligation, but as a moral responsibility to the kssi918 player community.

Every time you register a new account, make a deposit via Touch 'n Go eWallet or DuitNow, place a bet on a Malaysia Super League match, or contact our customer support, personal data is involved in that process. This Policy clearly explains what happens to that data from start to finish.

02Types of Personal Data We Collect

Kssi918 only collects personal data that is strictly necessary to provide safe, high-quality Sports Betting services to our Malaysian members. The categories of data we collect are as follows:

Kssi918 does not collect any sensitive personal data such as medical information, political views, or religious beliefs that are unrelated to the purpose of our services.

Data may be collected directly via the kssi918 registration form, automatically through cookies and website tracking technologies, or through your interactions with our customer support team.

03How kssi918 Uses Your Data

All personal data collected by kssi918 is used solely for legitimate purposes directly related to providing Sports Betting services to Malaysian players. The following are the specific purposes for which your data is used:

• Account Management: Creating, verifying and managing your kssi918 member account, including secure login processes.
• Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, as well as withdrawals in Malaysian Ringgit (MYR).
• Legal Compliance: Meets Know Your Customer (KYC) requirements, anti-money laundering (AML) obligations, and Malaysia's PDPA 2010 data protection regulations.
• Platform Security: Detecting and preventing fraudulent activity, multi-account usage, and any form of platform abuse on kssi918.
• Service Improvement: Analysing usage patterns to improve the interface, platform speed, and relevance of the sports markets on offer.
• Communications: Sending account-related notifications, kssi918 promotional updates and security alerts to members who have opted in to receive them.
• Customer Support: Helping resolve member queries and complaints more effectively by referencing interaction history records.
• Responsible Gambling: Monitoring betting patterns to identify early signs of problem gambling and offering appropriate assistance to members who need it.

04Data Sharing with Third Parties

Kssi918 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, there are limited situations where data may be shared with certain parties, and this is done under strict controls:

• Payment Providers: Minimal transaction information necessary to process your MYR transactions securely is shared with payment service providers, including FPX banks and e-wallet operators such as Touch 'n Go, GrabPay and Boost.
• Identity Verification: Data required for the KYC process may be shared with approved third-party identity verification service providers who are bound by strict confidentiality agreements.
• Regulatory Body: kssi918 will disclose personal data to Malaysian authorities or law enforcement agencies when required to do so by law or court order.
• Technical Service Providers: Cloud infrastructure providers, cybersecurity services, and analytics software vendors used by kssi918 may have limited access to data strictly within the scope of their duties, subject to binding data protection agreements.

All third parties that receive kssi918 member data are required to uphold data protection standards equal to or higher than those practised by kssi918 itself. We do not permit third parties to use our members' data for their own purposes beyond delivering the requested services.

05kssi918 Data Security Measures

Kssi918 invests seriously in cybersecurity infrastructure to ensure that the personal and financial data of all our Malaysian members is continuously protected against unauthorised access, loss, or misuse.

• 256-bit SSL Encryption: All data transmitted between your device and kssi918's servers is encrypted using the latest industry-standard TLS/SSL protocols.
• Two-Factor Authentication (2FA): kssi918 members are encouraged to enable two-factor authentication to add an extra layer of security to their accounts.
• 24/7 Monitoring: kssi918's automated security monitoring system operates around the clock to detect any suspicious activity or intrusion attempts.
• Data Segregation: Financial data is stored separately from user profile data, with distinct access controls in place to minimise the risk of exposure.
• Internal Access Controls: Only kssi918 staff who have been granted specific authorisation and require access within the scope of their role may view members' personal data.
• Regular Security Audits: kssi918 conducts regular penetration testing and security audits to identify and address any system vulnerabilities.

06Use of Cookies & Tracking Technologies

Kssi918 uses cookies and similar tracking technologies to improve the user experience, understand how players interact with our platform, and deliver more relevant content to Malaysian players.

The types of cookies used by kssi918 are as follows:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and account security. These cookies cannot be disabled.
• Performance Cookies: Collects anonymised information about how the kssi918 website is used to help us improve platform speed and performance.
• Functional Cookies: Stores user preferences such as preferred language, favourite sports, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helping kssi918 understand aggregate platform traffic and usage patterns to make better product development decisions.

You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the kssi918 platform.

07Data Retention & Deletion

Kssi918 retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

• Active Account Data: Retained for the duration of an active member account and used on an ongoing basis to deliver our services.
• Financial Transaction Data: Deposit and withdrawal records in MYR are retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC & Identity Verification Data: Retained for 5 years after the account closure date or the date of the last transaction, whichever is later.
• Inactive Account Data: Members with accounts inactive for more than 12 months will be notified, and their data will be deleted or anonymised after a reasonable notice period.
• Customer Support Records: Retained for 3 years after the last interaction, for quality control and dispute resolution purposes.

When data is no longer required, kssi918 will securely delete it using methods that ensure the data cannot be recovered by any party.

08Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 and kssi918's internal policies, you have the following rights regarding your personal data held by us:

To exercise any of the above rights, please submit a written request to support@kssi918.net along with valid proof of identity. kssi918 will process your request within 14 working days from the date the completed request is received.

09Children's Data Protection

The kssi918 Sports Betting platform is intended solely for individuals aged 18 years and above. kssi918 does not knowingly collect, store or process any personal data from individuals who are underage.

We apply an age verification process during registration to screen out members who do not meet the minimum age requirement. If we confirm that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the account in question.

If you believe that a minor has registered a kssi918 account, please notify us immediately at support@kssi918.net so that appropriate action can be taken without delay.

10Privacy Policy Amendments

Kssi918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, current legal requirements, or relevant technological developments.

When significant changes are made to this Privacy Policy, we will notify members via in-platform notifications on kssi918 or by email to their registered address. The "Updated" date at the top of this page will reflect the latest version of the policy currently in effect.

Continued use of the kssi918 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

11Contact Our Data Privacy Officer

If you have any questions, concerns, or complaints regarding how kssi918 handles your personal data, our data privacy team is here to help:

• Privacy Email: support@kssi918.net (please mark the subject line: "Privacy Policy Enquiry")
• Live Chat: Available 24/7 within the kssi918 platform — for general privacy enquiries
• Response Time: We are committed to responding to all privacy-related enquiries within 3 working days

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital.

This Privacy Policy is effective from January 2026. Previous versions are no longer valid.